Legal

Privacy Policy

How Ridgeline Striping collects, uses and protects the information you give us.

Last updated Oct 15, 2026

Who We Are

This website and the services on it are run by Ridgeline Striping, a pavement maintenance company based in West Des Moines, Iowa. In this policy, "we", "us" and "our" mean Ridgeline Striping. We are responsible for the information described below.

The Information We Collect

We only collect what we need to answer you, quote your job and do the work. These are the categories:

  • Contact information: your name, phone number, email address and company or property name.
  • Job details: the property address or service area, the property type, the services you need, how soon you need them, whether you are the decision maker, and how you heard about us.
  • Appointment information: the date and time you booked, and whether it was kept or moved.
  • Messaging preferences: whether you agreed to receive text messages from us, which kind you agreed to, and when you agreed.
  • Basic technical information: collected automatically by our website host, such as browser type, device type and pages visited, used to keep the site working.

We do not ask for bank account numbers, card numbers or Social Security numbers through this website.

How We Use It

  • To answer your request and to quote, schedule, confirm and remind you about your job.
  • To send the agreements and invoices for work you have asked us to do.
  • To send the text messages you agreed to receive, described below.
  • To keep the business records we need to run the company.
  • To improve our website and our service.

We do not sell your personal information, and we do not rent or trade it.

Text Messaging and Your Consent

We collect text messaging consent on our booking page. It is optional, and it is never a condition of buying anything from us. You can agree to service messages, to marketing messages, to both or to neither, and you can change your mind at any time by replying STOP to any message from us.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

Who We Share It With

We share information only with the service providers that help us run the business, such as our customer management and scheduling software, our email and text message providers, and our accountant. They may use it only to provide that service to us. We may also share information when the law requires it, or to protect our rights or the safety of others.

How Long We Keep It

We keep your information for as long as we need it to serve you and to meet our legal, tax and accounting duties, and then we delete it.

How We Protect It

We use reputable software providers, limit access to the people who need it, and protect our accounts with strong passwords. No system is perfectly secure, but we take reasonable care to keep your information safe.

Your Choices

  • Reply STOP to any text message to stop receiving texts. Reply HELP for help.
  • Use the unsubscribe link in any marketing email to stop those emails.
  • Contact us to see, correct or delete the information we hold about you.

Children

Our services are for adults. We do not knowingly collect information from anyone under 18.

Changes To This Policy

If we change this policy we will post the new version on this page and update the date at the top.

Contact Us

Questions about this policy or your information:

Ridgeline Striping

West Des Moines, Iowa

Phone: (515) 205-9980

Email: [email protected]